Informações de contato

Contact Information

Our support team is happy to help. To help us deal with your enquiry quickly and effectively, please use the contact details below and include – where possible – your order number, a brief description of the issue, and any photos.

Contact

Customer Support: support@formandluxe.com
Response time: up to 3 working days

Customer Service Hours

Monday–Friday, 09:00–18:00
(Time zone: Europe)

For a Faster Response

  • Order number and full contact details
  • A brief, clear description of your query
  • For delivery or product issues: photos of the packaging, the product, and any labels or tracking information if applicable

Thank you for choosing FormaLuxe. We will do our best to resolve your query promptly.